We are looking for Teammates - Korean / English

About TaskUs

TaskUs is a leading provider of next-generation digital customer experience and back-office support services for fast-growing technology companies. We combine people, technology, and data to deliver exceptional results for some of the world's most innovative brands.

About the Role

As a Teammate - Korean / English , you will support customers by handling inquiries, resolving concerns, and providing accurate information in both Korean and English. This role is ideal for bilingual professionals who are detail-oriented, customer-focused, and comfortable working in a fast-paced environment.

What You'll Do

• Handle customer interactions via phone, chat, and/or email in Korean and English
• Resolve customer concerns by following established workflows and quality standards
• Accurately document customer interactions and outcomes in internal systems
• Escalate complex or sensitive issues when necessary
• Meet productivity, quality, and attendance targets
• Maintain professionalism, empathy, and clarity in all communications

What We're Looking For

• Fluent in Korean and English (spoken and written)
• At least high school graduate ; college level or degree is an advantage
• Strong communication and comprehension skills
• Basic computer skills and ability to navigate multiple tools
• Willingness to work rotational shifts , including weekends and holidays
• Customer service or BPO experience is an advantage, but not required

Why Join TaskUs

• Competitive salary and benefits package
• Paid training with continuous learning opportunities
• Supportive, inclusive, and people-first culture
• Clear career growth and development paths
• Opportunity to work with global and innovative brands