Puebla - Customer Support Representative and Sales
72830 Tlaxcalancingo, Mexico
Customer Service
Full Time
On-Site
Job Description
We are looking for a #RidiculouslyGood Teammate! Could that be you?
You are going to receive inbound and/or place outbound calls as well as provide accurate and timely responses for inquiries coming through email and live chat support channels in order to manage and resolve customer complaints. Strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client.
What do we offer?
Private medical insurance for you and your family:
Dental & Vision
Minor medical insurance (Doctors appointments, psychologist, laboratories, xrays & medicines)
Major medical insurance (Surgeries, refractive, natural birth, C-Section, and more!)
Life insurance
Education:
Next-Gen: Get an extra bonus every semester to support your children's education
College discounts
Work-Life Balance:
* 12 self-managed vacation days (you don't have to wait 1 year to start using your days off!)
* Birthday leave!
Wellness & Resiliency programs:
*Life Coaching Sessions
*Online therapy sessions
*Onsite mindfulness activities
*Gym Memberships
* Psychologist
* Employee Assistance Program with 24/7 access to online therapy and legal assistance
And more...
2 consecutive days off
Non-rotative schedule
Weekly pay
Growth opportunities
Food vouchers
Monthly bonuses
Referral program (invite your friends now!)
Curious about our #RidiculouslyRefreshing team? Come Join Us!
Disclaimer
Our system requires candidates to apply only within their current state or country of residence. If you don't see the perfect fit in your area just yet, we kindly ask that you explore our other openings to find an offer that aligns specifically with your region. Thank you for helping us keep our process organized and accurate!
You are going to receive inbound and/or place outbound calls as well as provide accurate and timely responses for inquiries coming through email and live chat support channels in order to manage and resolve customer complaints. Strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client.
What do we offer?
Private medical insurance for you and your family:
Dental & Vision
Minor medical insurance (Doctors appointments, psychologist, laboratories, xrays & medicines)
Major medical insurance (Surgeries, refractive, natural birth, C-Section, and more!)
Life insurance
Education:
Next-Gen: Get an extra bonus every semester to support your children's education
College discounts
Work-Life Balance:
* 12 self-managed vacation days (you don't have to wait 1 year to start using your days off!)
* Birthday leave!
Wellness & Resiliency programs:
*Life Coaching Sessions
*Online therapy sessions
*Onsite mindfulness activities
*Gym Memberships
* Psychologist
* Employee Assistance Program with 24/7 access to online therapy and legal assistance
And more...
2 consecutive days off
Non-rotative schedule
Weekly pay
Growth opportunities
Food vouchers
Monthly bonuses
Referral program (invite your friends now!)
Curious about our #RidiculouslyRefreshing team? Come Join Us!
Disclaimer
Our system requires candidates to apply only within their current state or country of residence. If you don't see the perfect fit in your area just yet, we kindly ask that you explore our other openings to find an offer that aligns specifically with your region. Thank you for helping us keep our process organized and accurate!
TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
Req Id: req-9196a8828c6386d0
Posted At: Wed Sep 09 2026 00:00:00 GMT+0000 (Coordinated Universal Time)